Easy Returns & Exchanges
Returns are allowed within 7 days of purchase. We offer a 30 day exchange. You must provide proof of purchase via email or phone. To return or exchange please contact us at firstname.lastname@example.org or by phone 310-600-7327.
Karita Cassia Jewelry offers repairs at no cost for 90 days. Customer is responsible for shipping and handling.
FINE JEWELRY CARE
To care for your Karita Cassia jewelry, we recommend cleaning it with a mild detergent or ammonia solution. You can use a soft brush but avoid using an abrasive material as it can scratch the gold/silver/diamonds. Be sure to rinse and wipe clean.
SEMI PRECIOUS/PRECIOUS GEMSTONES
Clean opaque stones, such as opals, lapis lazuli, jade, turquoise and malachite, by wiping them with a moist cloth after each wearing. Avoid exposing these stones to soap and water.
Clean transparent semi-precious/precious gemstones. Use a soft, non-metallic brush to brush the gemstone with soapy water. Be careful not to brush vigorously as it could loosen settings.